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Metalbird Europe Help Center  logo

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Shipping

How do I track my order?

You will receive a shipping confirmation email with tracking details once the order has shipped. Please allow 48-72 hours after placing your order for tracking information to become available. You can track your order from your Order Management Porta

Who do you ship with?

All of our birds are dispatched with GLS. However, depending on your destination, this can be handed off to a local courier once it leaves Amsterdam.

Can I ship to multiple addresses?

Unfortunately, we can only have one shipping address per order. If you would like to send to separate addresses, you will need to place your order separately.

How long do you take to ship?

We aim to ship all orders placed before midday on the same day, but they'll almost always within two business days to ensure you receive your Metalbird promptly.

Can you ship to a PO box?

We strongly advise shipping to a physical address to avoid long delivery timelines and our standard delivery timelines do not apply.

How much does shipping cost?

FREE SHIPPING ON ALL ORDERS OVER €99!. Shipping rates and estimated delivery timeframes are determined at checkout once you enter a valid shipping address. Standard shipping costs for regular-sized packages range between €4.99 up to €14.99 (which is

Do you offer free shipping?

FREE SHIPPING ON ALL ORDERS OVER €99, Yay!

Do you ship Internationally?

Well...we ship within the EU and other countries in mainland Europe. But with the duites and taxes outside the region, it becomes difficult and we don't like to give our customers unpleasant surprises... However, don't despair. We sell all over the w