Metalbird Europe Help Center 

FREE SHIPPING ON ALL ORDERS OVER &#x20AC;99!Shipping rates and estimated delivery timeframes are determined at checkout once you enter a valid shipping address. Standard shipping costs for regular-sized packages range between &#x20AC;4.99 up to &#x20AC;14.99 (which is less than what the courier charges us!).&#xA0;As a sample of some shipping rates:Netherlands: &#x20AC;4.99 |&#xA0;France, Germany, Belgium: &#x20AC;7.99You can find the shipping rate for where you live by adding your product to cart, checking out and entering your shipping address.We ship to most countries in Europe, and all shipments are sent by tracked courier and your tracking details will be forwarded to you.Should you want to ship to a country not available on this site, we encourage you to visit our other websites in&#xA0;UK (.co.uk), USA (.com), Canada (.ca), Australia (.com.au) or New Zealand (.co.nz)&#xA0;for more local shipping options. They also include different ranges of birds local to their country.International shipping to most countries is offered from our USA site. Please note that the customer is responsible for any international duties or taxes payable on shipped product.<table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td width="50%"> </td><td width="50%"> </td></tr></tbody></table>

FREE SHIPPING ON ALL ORDERS OVER €99!. Shipping rates and estimated delivery timeframes are determined at checkout once you enter a valid shipping address. Standard shipping costs for regular-sized packages range between €4.99 up to €14.99 (which is

How much does shipping cost?

Shipping

Installation: How to install my bird?

What is a Metalbird made from?

Rust/Patina - Corten Steel

Can you paint them?

Where are Metalbirds made?

Who designs the birds?

Do you do custom birds?

Will my Metalbird scare off real birds?

I'm travelling. Can I take my Metalbird on the plane?

Will the hammering of a Metalbird into a tree damage the tree?

Size: How big are the birds?

What are 'Seconds'?

Product

What is your return policy?

When will I get my refund?

How do I start a return?

I'm having trouble logging in

How do I cancel my order?

Can I edit or add anything to my order?

Free Mini Bird Promotion

Order

How do I track my order?

Who do you ship with?

Can I ship to multiple addresses?

How long do you take to ship?

Can you ship to a PO box?

Do you offer free shipping?

Do you ship Internationally?

How long does delivery take?

My order was marked delivered but isn't here

What do I do if I receive the wrong item in my order?

Delivery

Can gift vouchers be returned?

Will my gift voucher expire?

How do I use my gift voucher?

Can a gift voucher be used to buy another gift voucher?

How do I know how much is left on my gift voucher?

Can I use more than one discount code?

Can I use my discount code on limited edition items?

How do I apply promo/discount codes?

Can more than one gift voucher be used towards a purchase?

Does my discount code expire?

Discount Codes & Gift Vouchers

Can Metalbirds be sent as gifts?

Do you include order information in the shipment?

Gifting

How did this collaboration come to life?

How authentic is this collaboration?

What are the Lord of the Rings pieces made from?

Can you ship internationally?

Lord Of The Rings

How much does shipping cost?Updated 7 months ago